Contact us
Email [email protected]. Tell us your studio's name and the email you sign in with, and include a screenshot if something looks wrong.
HeyShutter Studio on iPhone
- Signing in. Use the same email and password as app.heyshutter.com. Each person on your team signs in with their own.
- Forgot your password. Tap "Forgot your password?" on the sign-in screen and follow the link in the email.
- Trying it first. Tap "Explore a demo studio" on the sign-in screen to look around a sample studio without an account.
- Alerts. Turn them on in the app under your studio and account. Which alerts you get is set in the console under Settings, the same as email.
- Sharing a gallery. Open the gallery, tap "Share with a client", and enter their name and email. HeyShutter emails them the gallery and, when it has one, the download PIN.
- Adding photos. Open a gallery and tap "Add photos from your phone", or publish from Lightroom Classic on your computer.
For clients of a studio
Your galleries, sessions and orders belong to the photographer you work with. For help signing in, a download PIN or an order, contact your photographer first. If you can't reach them, write to us and we will help.
Your account and data
- Closing your studio. Email [email protected] from the email you sign in with and ask us to close your studio. After a studio closes, we delete its content within 90 days, except records we must keep for tax or legal reasons.
- Privacy. See the Privacy Policy and Terms of Service.